Webways Privacy Policy

This privacy policy sets out how Webways uses and protects any information that you give webways.co.uk when you use this website.

Webways is committed to ensuring that your privacy is protected and if we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Webways may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated 22nd June 2018.

The data we collect
We may collect the following information:

name
email address

What we do with the information we gather
We require this information for the following reasons:

Internal record keeping.
We may periodically send promotional emails about new services and products, special offers or other information which we think you may find interesting using the email address which you have provided. We only sent such emails to existing customers who have used our services in the past. If you do not want to receive these emails please email us at support@webways.co.uk.

Security
We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online in order to prevent unauthorised access or disclosure.

Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We currently operate an ‘implied consent’ policy, i.e. we assume you are happy with our use of cookies. If you are not happy, then you should either not use this site, or you should delete our cookies once you have visited the site, or you should browse the site using your browser’s anonymous usage setting (called ‘Incognito’ in Chrome, ‘InPrivate’ for Internet Explorer, ‘Private Browsing’ in Firefox and Safari etc.)

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Cookies on the Webways site
Session cookies – We use a session cookie to remember user log-ins for you when logging into our website. Session cookies may also be used to store shopping cart data, recently viewed items, or an authentication across multiple pages.
You can learn more about session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Google Analytics – we may use this to understand how the Webways site is being used in order to improve the user experience. Your user data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Controlling your personal information
We do not use information received via our contact form for direct marketing and do not sell, distribute or lease your personal information to third parties unless we are required by law to do so. In other words, completing our contact form may result in a response to your enquiry but will not result in you being contacted for marketing purposes, unless you become a Webways customer / client.

You may choose to restrict the use of your personal information in the following ways:

If you are an existing customer and do not want to receive promotional emails about new services and products, special offers or other information which we think you may find interesting then please email us at support@webways.co.uk.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email support@webways.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at support@webways.co.uk stating the name and email address in question. We will promptly correct any information found to be incorrect.

How long we store the data for

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and the applicable legal requirements.

Disclaimer
The material on our site is given for general information only, and does not constitute professional advice. You should take specific advice before taking a course of action as we do not accept directly or indirectly any responsibility for loss arising directly or indirectly from reliance on information on this site.

Due to the nature of the Internet we cannot warrant that the site and downloads reach you virus-free. You should, therefore, take all appropriate precautions for your own safety.

Webways Marketing General Terms and Conditions

All prices are subject to confirmation at time of placing order. Your instruction to proceed with our services (written or oral) constitutes an agreement between us and signifies your acceptance of these terms and conditions.

In the event that the final project specification differs from the specification against which the project was originally costed, or the specification changes during development, Webways Marketing will advise you of any cost implications at the time the situation arises, and seek your approval prior to carrying out the work.

Unless agreed otherwise, payment of 50% of the project cost is required before work can begin (deposit), balance upon completion. This deposit is non-refundable and the deposit percentage paid represents a percentage deposit for each element of the order.

Orders for promotion / SEO products are payable at time of order. Once promotion / SEO work has started this payment is non-refundable.

Work on the project can only commence once all relevant text, images and other necessary files / data have been supplied by the customer and in line with any development dates advised by us. Costs arising as a result of any domain name and / or hosting transfers that may be necessary to complete the project are not included unless specified otherwise in this costing.

Charges for domain registration are made on the basis that domains will be available at the time the deposit is made. All HTML, coding, images and other files created by Webways Marketing and forming part of the completed web site become the property of the client upon full settlement, until which time they remain the sole property of Webways Marketing. Any coding that is under the copyright of Webways Marketing, or any other party, prior to inclusion in a website development retains its original copyright.

Settlement of fees due for hosting, domain registration and any third party services are required at time of placing order. Any discounts or free services offered by Webways Marketing on the basis of volume or value are made available once settlement of the relative invoices has been made.

Search engine position results are subject to the algorithms and criteria put in place by the relevant search engine organisation. These organisations can change their algorithms and criteria at any time without notice. Consequently Webways Marketing cannot guarantee the search engine position of websites we develop or modify and accept no liability or responsibility for such.

Webways Marketing does not accept any responsibility for the suitability or function of third party software or templates. Webways Marketing may make recommendations based on experience and / or documentation, however the final decision as to the suitability and use of third party software or templates rests with the customer. Webways Marketing does not provide free support for any third party software or scripts unless specified otherwise in our order confirmation.

Development work carried out by Webways Marketing carries a 90 day warranty, commencing from the date of the final invoice, unless agreed otherwise in writing. Any claims against this warranty must be received by us in writing within this 90 day warranty period.

Responsibility for the accuracy and content of any and all information contained within, or relating to, the web site and / or services rests with the customer. Whilst information supplied by the customer is published in good faith, Webways Marketing and its representatives cannot accept any liability for any content or errors contained therein. Webways Marketing will make reasonable efforts to ensure that the website content complies with rules and guidelines for web hosting with our service / service providers in the UK and / or USA (depending on the location of the service provider at the time the web hosting is organised). In the event that the service provider subsequently advises that the content is unsuitable, Webways Marketing will make reasonable efforts to find an alternative web hosting solution, but are not responsible for any costs or losses that may be incurred as a result of changing the web hosting provider. Our entire liability under any circumstances whatsoever shall be limited to the amount actually paid by you for our services. No liability is accepted for consequential loss and / or damages. Webways Marketing does not accept any liability from the use or inability to use the web site and / or services.

Domain Registration, Hosting and Renewals

Webways Marketing will endeavour to remind clients when services are due for renewal however it is the clients responsibility to ensure that renewal dates are met. Webways Marketing does not accept any responsibility or liability resulting from failure to meet renewal dates.

We reserve the right to amend our terms and conditions at any time.

E&OE